PlayVaults Terms and Conditions
1. Introduction
1.1. Welcome to PlayVaults
PlayVaults is a marketplace that allows users to offer, sell, and buy digital products through the website www.playvaults.com (the "Site"). By accessing or using the Site, you (the "User") agree to be bound by these Terms and Conditions ("Agreement"). PlayVaults provides a platform for buyers ("Buyers") and sellers ("Sellers") to engage in transactions. However, PlayVaults does not own the items listed on the Site and acts solely as a facilitator for transactions between Buyers and Sellers.
1.2. Contractual Relationship
This Agreement is entered into between you as the User and PlayVaults LLC, a company incorporated and existing under the laws of [Your Jurisdiction], with a principal office located at [Your Address]. By creating an account or listing an item for sale on PlayVaults, you agree to comply with all terms and policies set forth herein.
1.3. Acceptance of Terms
By using the Site, you accept these terms and conditions in full. If you disagree with these terms or any part of these terms, you must not use the Site. You may not use the Site if you are under the legal age required to form a binding contract or if you are barred from using the Site under applicable laws.
1.4. Amendments
PlayVaults reserves the right to amend this Agreement at any time with prior notice to Users. Changes will be effective 14 days after posting the amended Agreement on the Site. Continued use of the Site following any such changes constitutes your acceptance of the new terms.
2. Selling on PlayVaults
2.1. Seller Obligations
When listing items for sale on PlayVaults, Sellers must:
- Accurately describe the product or service being offered.
- Ensure that the product or service being offered complies with all applicable laws and regulations.
- Maintain up-to-date and accurate personal information on the Site.
- Fulfill orders within the timeframe specified in the listing.
- Deliver products or services as described in the listing to the correct in-game character or account specified by the Buyer.
2.2. Prohibited Actions
Sellers are prohibited from:
- Misrepresenting products or services.
- Selling products obtained through unauthorized or illegal means.
- Soliciting Buyers for off-site transactions.
- Using multiple accounts to manipulate offers or feedback ratings.
2.3. Delivery Methods
Sellers may choose from various delivery methods, including but not limited to:
- Face-to-Face: Direct delivery of digital items in-game.
- In-Game Mail: Delivery via in-game messaging systems.
- Auction House: Delivery via in-game auction systems.
Notice: All deliveries should be completed using the delivery method specified in the Buyer's order. Sellers opting for alternative methods do so at their own risk.
3. Buying on PlayVaults
3.1. Buyer Obligations
When purchasing on PlayVaults, Buyers must:
- Ensure that they have the legal right to purchase the product or service.
- Provide accurate and up-to-date information for delivery.
- Comply with all applicable laws and regulations concerning the purchase.
3.2. Dispute Resolution
In the event of a dispute between the Buyer and Seller, either party may file a dispute within 72 hours of the transaction. Disputes must be filed using the PlayVaults Dispute Resolution System. PlayVaults will investigate and attempt to resolve disputes impartially. If necessary, the dispute may be escalated to the PlayVaults Final Resolution Committee, whose decision will be final and binding.
4. Payment and Fees
4.1. Payment Processing
PlayVaults will process payments on behalf of Sellers and hold them until the transaction is confirmed as complete. PlayVaults reserves the right to withhold or delay payments if fraud or other suspicious activities are suspected.
4.2. Fees
Sellers will be charged a service fee based on the total sale amount. The fee structure is outlined on the Site and is subject to change. Any applicable fees will be deducted from the Seller's payment before disbursement.
5. Prohibited Activities
5.1. Fraudulent Activity
PlayVaults has a zero-tolerance policy towards fraud. Any attempt to deceive or defraud Buyers, Sellers, or PlayVaults will result in immediate account suspension and potential legal action. PlayVaults will cooperate fully with law enforcement agencies in the investigation of fraudulent activities.
5.2. Prohibited Content
Users may not post any content on the Site that is illegal, obscene, defamatory, threatening, or that violates the rights of others. PlayVaults reserves the right to remove any content that violates this policy.
6. Account Suspension and Termination
6.1. Non-Compliance
Failure to comply with these terms may result in the suspension or termination of your PlayVaults account. This may include the loss of any funds held by PlayVaults, as well as a permanent ban from using the Site.
6.2. Appeals
Users whose accounts have been suspended or terminated may appeal the decision by contacting PlayVaults customer support. Appeals will be reviewed on a case-by-case basis.
7. Limitation of Liability
7.1. No Warranty
PlayVaults provides the Site "as is" and "as available" without any warranty or condition, express, implied, or statutory. PlayVaults does not guarantee the accuracy or completeness of any content on the Site.
7.2. Limitation of Liability
To the maximum extent permitted by law, PlayVaults shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the Site.
8. Intellectual Property
8.1. Ownership
All content on the Site, including but not limited to text, graphics, logos, and software, is the property of PlayVaults or its licensors and is protected by copyright and other intellectual property laws.
8.2. License to Use
Users are granted a limited, non-exclusive license to access and use the Site for personal, non-commercial purposes. This license does not include the right to download or modify any portion of the Site without the express written consent of PlayVaults.
9. Privacy Policy
9.1. Data Collection
PlayVaults collects and processes personal data in accordance with its Privacy Policy. By using the Site, you consent to the collection and use of your personal data as described in the Privacy Policy.
9.2. Data Security
PlayVaults implements reasonable security measures to protect User data but does not guarantee that unauthorized access to your data will never occur.
10. Governing Law
10.1. Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
10.2. Dispute Resolution
Any disputes arising out of or in connection with this Agreement shall be resolved through binding arbitration in accordance with the rules of the [Your Jurisdiction] Arbitration Association.
11. Miscellaneous
11.1. Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
11.2. Entire Agreement
This Agreement, together with any policies referenced herein, constitutes the entire agreement between you and PlayVaults concerning the use of the Site.
11.3. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.4. Contact Information
For any questions or concerns regarding this Agreement, please contact us at support@playvaults.com